Focus on Innovation. We Handle the Operations.
End-to-end managed services that keep your applications fast, secure, and available 24/7. From proactive monitoring to auto-scaling and disaster recovery, Intactic becomes your invisible operations team — so you can ship product, not babysit servers.
Operations as a competitive advantage
Modern software systems are not "set and forget." Every day your application is live, it generates logs, metrics, anomalies, security events, and cost signals that need attention. Ignoring them leads to outages at 3 AM, slow queries that quietly erode user trust, and cloud bills that creep up 8% month over month until they consume your runway.
Intactic Managed Services takes that operational burden off your team entirely. We embed senior SREs, cloud architects, and on-call engineers into your workflow — monitoring your stack, responding to incidents, tuning performance, and continuously optimizing cost. You get the confidence of an enterprise NOC without the overhead of building one.
Whether you are running a single monolith on EC2 or 300 microservices across Kubernetes clusters in three regions, we provide the visibility, automation, and human expertise to keep everything humming — so your product team can focus exclusively on what users actually feel.
Six pillars of fully-managed engineering operations.
24/7 Proactive Monitoring
Always-on observability across infrastructure, application, and business metrics. We catch anomalies before users do — withPagerDuty-tier escalation and <5 min response on critical incidents.
Auto-scaling & Capacity Planning
Intelligent autoscaling policies tuned to your traffic patterns. We right-size every resource, predict seasonal spikes, and pre-warm capacity so you never pay for idle or get caught flat-footed by load.
Security & Compliance
Continuous vulnerability scanning, patch management, WAF tuning, and compliance evidence collection for SOC 2, ISO 27001, HIPAA, and PCI-DSS. Security is operational, not a quarterly audit scramble.
Performance Optimization
Query tuning, caching layers, CDN strategy, and frontend bundle analysis. We obsess over p95 and p99 latency because every 100ms of slowness costs e-commerce sites 1% of revenue.
Backup & Disaster Recovery
Tested backup strategies with documented RPO/RTO targets. We run quarterly chaos drills and game-day exercises so when the real thing happens, recovery is muscle memory, not improvisation.
Cost Optimization
FinOps practice that typically reduces cloud spend 25-40% within the first quarter. Reserved instance planning, spot fleet adoption, storage lifecycle policies, and waste elimination — tracked monthly.
A repeatable 4-week onboarding that ends with a fully observable, fully owned operations pipeline.
Assess & Audit
Deep-dive into your current stack: architecture review, cost baseline, security posture, observability gaps, and incident history. You receive a 30-page operations report with prioritized remediations.
Instrument & Automate
We deploy our observability stack (Datadog/Grafana/Prometheus), wire up alerting pipelines, and write the runbooks. Repetitive ops tasks get codified into Terraform and CI/CD.
On-call Handoff
Our SREs take over on-call rotation. First two weeks are paired with your team so context transfers cleanly. By day 14, you stop getting paged — we do.
Continuous Optimization
Weekly ops reviews, monthly cost reports, quarterly DR drills. We treat operations as a product with its own roadmap, SLAs, and KPIs that we report against.
Best-in-class tools, integrated into a single pane of glass.
Real numbers from real engagements — not vanity metrics.
Answers, not sales pitches.
Either model works. Most clients start with augmentation — we handle on-call, monitoring, and routine ops while their internal team focuses on feature-adjacent infrastructure. Over time, many clients fully outsource operations to us. We are transparent about which model fits your stage and culture.
Pricing is a flat monthly retainer scoped to the number of environments, services, and on-call coverage hours you need. There are no per-incident fees and no surprise overages. A typical engagement starts at $8K-$15K/month depending on stack complexity, with discounts for annual commitments.
Two-engineer on-call rotation with <5 min acknowledgment SLA on critical (P1) alerts. We follow the incident command system (ICS), post a public status update within 15 min, and deliver a blameless postmortem within 48 hours. You wake up to a resolved incident and a written RCA — not a Slack ping.
Yes. We do not force you onto our tooling. We have run engagements on AWS, Azure, GCP, and bare-metal Kubernetes. We work with GitHub Actions, GitLab CI, CircleCI, Jenkins, and ArgoCD. We will recommend changes when we see them, but we never rip-and-replace on day one.
No lock-in, ever. All runbooks, Terraform modules, dashboards, and alert rules live in your repos and your accounts. Transition typically takes 30 days and includes knowledge-transfer sessions and a shadowing period. We have done clean handoffs multiple times — it is part of doing mature operations.
Stop firefighting. Start shipping.
Book a 30-minute operations review. We will look at your current stack, identify your top three operational risks, and show you exactly what a managed engagement would look like — no sales pitch, just engineering.